Care Coordination


Care Coordination

For more information on Care Coordination at Dallas County Hospital, please call Jocelyn Monzon at 515-465-7673.

What is Care Coordination?

It's a program designed to provide support and case management services to our patients.

What does a Care Coordinator Do?

The Care Coordinator addresses other appropriate needs as identified by ANY hospital staff member. This can include but is not limited to:

  • No health insurance, underinsured, special enrollment circumstance such as marriage, birth of child
  • Lack of prescription drug coverage
  • Difficulty attending appointments, lack of transportation
  • No medical home
  • Chronic medical condition
  • Need for behavioural health or substance abuse counseling and treatment
  • Narcotic seeking behaviours
  • Failure to comply with discharge instructions, preventactive care measures